Your order will be delivered by DPD, then it will be transferred to our delivery partner FedEx.
Your item will be shipped from our distribution centre in the Midlands, UK.
We are unable to ship to Puerto Rico.
FAQs
Can I amend my shipping address?
At this time, we are unable to modify orders that have been placed.
If you need to cancel an order, please contact our customer service team. You can reach them via our contact page or by customercareusa@schoffelcountry.com.
Who will deliver my parcel?
We will ship your items via DPD, then it will be transferred to our delivery partner FedEx or UPS.
Can you deliver to a PO box?
We do not ship to PO Box or BFPO addresses.
For security reasons we reserve the right not to deliver an order if we believe the address isn’t secure, for example to a communal postal address or PO box. If this affects an order you place, we'll notify you as soon as possible.
How long will shipping take?
Orders placed will be delivered within 5-7 working days. Orders placed on Friday will be delivered on Wednesday, as orders will not be dispatched over the weekends or UK bank holidays.
Please note that deliveries are only made on working days, and will not be dispatched over the weekends or bank holidays.
Do I need to pay tax with my order?
At checkout, any applicable customs duties and taxes for your order will be calculated for you.
This allows you to see the final price before completing your purchase, with no hidden fees. This ensures that all import costs are covered, so you won't encounter additional charges upon delivery.
"The quality is exceptional, and the color is quite appealing. I anticipate wearing this item with pleasure."
— Elaine Y. (5/5)
"Bought this for a birthday gift which I’m still yet to give. The quality & softness of the hat & scarf is fantastic however & presented well in the box. I’m positive that it’s going to be well received. Would definitely recommend & purchase again!"
— Sarah (5/5)
Christmas shopping in April! Perfect
"Christmas shopping in April! Perfect gift for my sister to go with her other gifts. Nice navy, chunky knit hat and scarf."
— Mary K. (5/5)
Perfect
"Loving my new hat , colour and quality plus excellent delivery"
— Glenice (5/5)
I am overall so happy
"I am overall so happy with this product, it is so comfortable and very attractive looking as well as keeping me extremely warm on my holiday by the sea side. My partner had bought me one for Christmas as he is a massive fan of Schoffel and I loved it so much I bought another one!"
— Lilly-May G. (5/5)
Fantastic quality, warm, cosy and
"Fantastic quality, warm, cosy and fashionable to wear. Definitely can use as an accessory to any outdoor winter outfit. M"
— Sharon R. (5/5)
First rate really pleased with
"First rate really pleased with the quality. . . good price well presented in a gift box. What's not to like?"
— Lynn J. (5/5)
Lovely hat and scarf and
"Lovely hat and scarf and packaging is beautiful bought as an Xmas gift and sure the recipient will love them"
— Veronica D. (5/5)
Perfect gift
"Perfect gift"
— martin s. (5/5)
Easy to find and check
"Easy to find and check out. As well as quick delivery and a great product"