Your order will be delivered by DPD, then it will be transferred to our delivery partner FedEx.
Your item will be shipped from our distribution centre in the Midlands, UK.
We are unable to ship to Puerto Rico.
FAQs
Can I amend my shipping address?
At this time, we are unable to modify orders that have been placed.
If you need to cancel an order, please contact our customer service team. You can reach them via our contact page or by customercareusa@schoffelcountry.com.
Who will deliver my parcel?
We will ship your items via DPD, then it will be transferred to our delivery partner FedEx or UPS.
Can you deliver to a PO box?
We do not ship to PO Box or BFPO addresses.
For security reasons we reserve the right not to deliver an order if we believe the address isn’t secure, for example to a communal postal address or PO box. If this affects an order you place, we'll notify you as soon as possible.
How long will shipping take?
Orders placed will be delivered within 5-7 working days. Orders placed on Friday will be delivered on Wednesday, as orders will not be dispatched over the weekends or UK bank holidays.
Please note that deliveries are only made on working days, and will not be dispatched over the weekends or bank holidays.
Do I need to pay tax with my order?
At checkout, any applicable customs duties and taxes for your order will be calculated for you.
This allows you to see the final price before completing your purchase, with no hidden fees. This ensures that all import costs are covered, so you won't encounter additional charges upon delivery.
"It was purchased as a birthday present for last Saturday The recipient adores it, beautiful colors and usual Schoffell quality She has worn it every day 5 star purchase"
— John J. (5/5)
Excellent quality, lovely fit I
"Excellent quality, lovely fit I struggle with arm length on jumpers but this fits lovely! Would definitely recommend as a smart jumper that is easily styled!"
— Abigail S. (5/5)
Fantastic jumper. Very stylish and
"Fantastic jumper. Very stylish and comfortable to wear. Love Schoffell. Came upon them by accident and will be buying more I am sure."
— Jacquie N. (5/5)
Lovely feel to the fabric
"Lovely feel to the fabric . Nice and lightweight for spring then again layer on in the year going into autumn"
— Lisa P. (5/5)
My daughter is very pleased
"My daughter is very pleased with it. I think it is very well made."
— Stephen C. (5/5)
Exactly what I had hoped
"Exactly what I had hoped for; the picture represented the good looks and the feel of the reality. Thanks."
— George A. (5/5)
Great jumper, lovely quality. A
"Great jumper, lovely quality. A bargain in the Black Friday sale."
— Camilla B. (5/5)
Lovely delicate colours in the
"Lovely delicate colours in the pink and blue, nice and soft to wear alone or layer over a shirt"
— Sarah H. (5/5)
I love it. Very soft.
"I love it. Very soft. Fast delivery. It is definitely on the large side which is why I gave it 4 stars. I also have this in the soft blue and pink which fits well, and is why I ordered the 10 in the white version."
— Karol W. (4/5)
Lovely quality item, and a
"Lovely quality item, and a perfect size fit. My wife loved the colours and the whole item."