Orders placed using the standard delivery option will be delivered within 2-4 working days. If you have selected Next Day delivery at the checkout, your order will be delivered next working day if ordered before 2pm Monday - Thursday.
Your order will be delivered by DPD
Your item will be shipped from our distribution centre in the Midlands, UK.
FAQs
Can I amend my delivery address?
At this time, we are unable to modify orders that have been placed.
If you need to cancel an order, please contact our customer service team. You can reach them via our contact page or by support@schoffelcountry.com.
Who will deliver my parcel?
Orders are delivered by DPD, with the exception of gift cards, which are sent via Royal Mail.
If you wish to receive an SMS with a timed delivery slot, please enter your mobile number at checkout.
Do you offer next day delivery?
Next day delivery is available for Mainland UK (excl. Scottish Highlands) on orders placed before 2pm Monday to Thursday
Orders placed after the cut off of 2pm, will be dispatched the next working day, for delivery the following working day.
Orders placed on a Friday before 2pm will be dispatched the same day, but delivered on the following Monday.
Please note that Next Day delivery options are NOT available in: Guernsey, Jersey, Isle of Man, Isle of White, Northern Ireland & North of Aberdeen.
Can you deliver to a PO box?
We do not deliver to a PO Box or BFPO addresses.
For security reasons we reserve the right not to deliver an order if we believe the address isn’t secure, for example to a communal postal address or PO box. If this affects an order you place, we'll notify you as soon as possible.
How long will delivery take?
Orders placed will be delivered within 2-4 working days. Orders placed on Friday will be delivered on Wednesday, as orders will not be dispatched over the weekends or UK bank holidays.
Please note that deliveries are only made on working days, and will not be dispatched over the weekends or bank holidays.
How can I track my order?
To track your order, please click on the ‘Track my Order’ button on your ‘Order Dispatched’ email. This will directly link you to the DPD/Royal Mail website with your tracking number pre-filled.
European & International delivery
We have dedicated websites for delivery outside the UK and the Channel Islands:
USA: www.schoffelcountry.com/en-us
Ireland: www.schoffelcountry.com/en-ie
Please contact us if you need any further information.
"Excellent quality and great fit. Shipped in a timely fashion. Will of course be returning soon!"
— Raymond C. (5/5)
Excellent service arrived within 24
"Excellent service arrived within 24 hours. Trousers are very comfortable - sizing slightly on large size. Would buy again"
— Justin L. (5/5)
I now have four pairs
"I now have four pairs of the Chichester Chino. Excellent quality and fit. Exactly what I would expect from Schoffel, where the brand doesn’t guarantee the quality as much as the quality guarantees the brand."
— Graeme B. (5/5)
Good quality garment. Slightly on
"Good quality garment. Slightly on the generous side, sizewise. I usually take a slim fit, but slim fit is not available in all colours (the fit is down the bottom of the page and one has to look for it). Very pleased with them. I would buy more of the same range, but what I would like, colour/size/fit, is out of stock."
— Chris H. (5/5)
Lovely quality Chinos and great
"Lovely quality Chinos and great colour. Unfortunately too big so had to order a smaller size but all very easily and quickly processed. Great service."